Shipping policy
Processing Time: Orders are processed within 2–3 business days. Orders placed on weekends or holidays will begin processing the next business day.
Shipping Methods: We offer standard USPS, UPS, FedEx, and other carriers.
Shipping Rates: Shipping rates are calculated at checkout based on your location and order weight.
Delivery Times: Estimated delivery times range from 3–7 business days standard shipping.
International Shipping: 7 to 11 business days depending on carriers.
International Orders — Duties & Import Taxes Prices displayed in your local currency do not include duties, import taxes, or customs fees. These charges are determined by your country's customs authority and are the responsibility of the buyer. CurbArt Creations is not responsible for delays or additional charges incurred during customs clearance.
Order Tracking: Once your order ships, you will receive a tracking number via email or through Shopify.
Return-to-Sender and Undeliverable Packages:
If a package is returned to us due to an incorrect address or delivery failure, customers are responsible for reshipping fees. Please ensure your address is accurate when placing your order.
Damaged or Lost Packages Policy
If your package arrives damaged or does not arrive within the expected delivery timeframe, please contact us within 7 days at [mrkgrrr21@gmail.com or 806-438-4328]. We will work with the carrier to resolve the issue or send a replacement if necessary.
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Eco-Friendly Shipping Policy
We are committed to sustainability. All shipments are packaged using 100% recyclable materials, and we offset carbon emissions for every shipment made.